Last month I posted about my experiences with outsourcing test systems. Here's another update: training.
The schedule has slipped - they usually do - but it was a result of scheduling conflicts and money issues. The system was ready. Regardless, I did have an engineer from the contract manufacturer fly out to be trained on the system. He seemed like a good guy & knowledgeable, but there was a definite language gap. Furthermore, I only had two days to show him a system I've been using for a couple of years.
Speaking slowing and struggling for words, I think I eventually taught him enough so that he can run the station when there are no big problems. We started with an overview of what the system does, the separate components, and the basic procedure. He spent a 1/2 day just testing devices. We also went over common maintenance issues and problem points to check when it won't run. But there were some things that didn't translate well.
But now I think I have the answer. I'm using my digital camera (a nice 5 megapixel Canon) to film common tasks and maintenance fixes. Maybe my narration will help, maybe not. But if a picture is worth a thousand words, how much is a high res avi file worth?